Customer Feedback for StubHub

Knowledge Base

  1. Buy 

    1. When will I get my tickets?
    2. How do I know that tickets will be valid?
    3. What happens if the event I’ve bought tickets for is postponed?
    4. The ticket delivery date is not long before the event. Can I get the tickets sent out sooner?
  2. Delivery 

    1. Do I have to sell all of the tickets from my PDF file?
    2. I sold my tickets, what’s next?
    3. How do I send my tickets with UPS?
    4. How do I enter barcodes for my tickets?
    5. How do I print my delivery label?
  3. General 

    1. Why can’t I filter by date range, team, artist or other criteria when I search or browse for events?
    2. I can only see tickets for a specific section or zone! How can I see the all of the tickets available for my event?
    3. Why can’t I see the total number of tickets available for an event?
    4. Why can’t I see the total number of tickets available in a section or zone?
    5. Why can’t I filter by price or price range?
  4. Selling Tickets 

    1. Why can't I list Tottenham Hotspur match tickets?
    2. Who is selling tickets on StubHub?
    3. Why are some tickets priced differently within the same section?
    4. Why are some of the tickets different from the face value?
    5. How do I list similar tickets for the same event, date, time or seats?
  5. All articles 

    1. Why can't I list Tottenham Hotspur match tickets?
    2. Do I have to sell all of the tickets from my PDF file?
    3. When will I get my tickets?
    4. Why can’t I filter by date range, team, artist or other criteria when I search or browse for events?
    5. Who is selling tickets on StubHub?
    41 articles 

Feedback and Knowledge Base